5-Star interactions.
5-Star results.
Your all-in-one inbox for interactions that matter to your business
Message Customers
Podium’s Interaction Platform powers every tool you need to make customer interactions fast and easy.
Get You More Reviews
30 seconds. That’s all it takes for your customer to leave a review, helping you become the obvious choice on Google search.
Convert Website Visitors
Turn website visitors into customers by allowing them to conveniently text your business.
Interaction Platform
From leads to customers, every interaction happens here.
Receive texts, Facebook, Google and Webchat messages
Respond to all of your channels from one inbox
Team Interaction™ allows you to collaborate on customer issues
Manage everything from your phone or desktop
Messaging is better for you, too
Need Proof?
Higher Open Rate
99% of text messages are opened, which means more customers will engage with you
Reviews
Attracting leads online starts with reviews. Text review invitations to your customers and strengthen your star rating in seconds.
Send invitations instantly
Customise and download reports
Rank on critical sites
Track employee rankings
Easily respond to reviews
Monitor review trends
Automate review invitations
See employee attribution
Webchat
Allow your website to start capturing more leads with a simple chat tool that sends conversations to text.
Respond to website visitors via text
Capture visitors' contact information
Assign messages to employees
Keep a record of conversations
Feedback
Your customers need a simple way to provide feedback. And you need a simple way to digest it. Do both from one platform.
Create custom survey questions
Determine Net Promoter Score (NPS)
Determine Customer Satisfaction (CSAT)
Send automated responses
INSIGHTS that
make an impact
Spot review trends
See positive and negative keywords that your customers frequently mention in reviews.
Watch the leaderboard
Identify high and low performers on your team and incentivize employees to collect feedback.
Compare the competition
Learn how you compare to your competitors online and see who’s leading the market.
Monitor your growth
View historical data by week, month, and year, and see how your reviews have improved.